SERVICE

Customer service is our focus

A

s a former customer service manager at HOWARD, Walter Flath knew what matters at the step into self-employment.
To be there for the customer during the harvest time, even outside normal office hours, to find quick solutions.

In concrete terms, this means competent advice and fault analysis on the phone at the time of your first call. Fast spare part shipping and reliable on-site service.
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Service means thinking along, always being there, showing new ways

The wine country Germany is big, but we are well-positioned and can help in all regions at the same time.

Further thinking

Service is not only to be there in case of damage but also to develop a plan when investing. With a visit on-site and intensive consultation on your work processes, ideas for the future and individual solutions.

Consideration in detail

When Andreas Flath starts a project, 3D planning is an integral part. So you and he can look at the solution together from all directions and develop it together. It is particularly well possible to incorporate the existing building structure or other machines in the concept.

Construction with a view of the users

Nothing is more dangerous for the construction of a product, as a lack of practical relevance. The core tasks of the machine must be included in the planning as well as the possible maintenance. What could be more useful therefor, than a constructor who brings a lot of practical experience?

Would you like to know more about what this means for a Flath product?
Learn more

SPARE PARTS AND SERVICE FOR HOWARD WINE PRESSES

By taking over the spare parts inventory combined Walter Flath's experience as a former customer service manager, we can offer you help with problems with your Howard wine press as well.
The Repair of all controls, fault diagnostics on the phone and spare part shipping are just as much a part of the service as the maintenance of older compressors and extractors.
Of course, we also supply and exchange diaphragms of all models, from 1200PL to 5200 PLE and can also supply parts for spindle presses as well as repair their controls.


FAQS

Any questions? We're happy to help.

The right wine press

  • Which press size fits my operation?

    As simple as the question, so complicated the answer: Depending on the condition of the grapes and the grape variety, the press can be filled with 0.8 to 1.5 times their volume. So the questions remain how high is your yield and how many pressings do you want to manage during the day. Also, the capacity of other equipment such as grape basin or mash tanks should be included in the planning.

  • What are the advantages of the closed system?

    Closed wine presses are more versatile due to the larger range of functions. They enable maceration periods and the reduction of the oxygen content of the grapes. This makes the processes and the press results more controlled.

  • What are the advantages of the half-open system?

    Thanks to the large juicing surface a quick juice outlet is possible. The pressing process therefore takes little time and is gentle. In addition, the clear design ensures that cleaning is easy.

Flath

  • Which press sizes does Flath build?

    We build presses of 2000 to 12000 liter capacity in following steps:


    FWP 2000

    FWP 2600

    FWP 3000

    FWP 3500

    FWP 4000

    FWP 5000

    FWP 6000

    FWP 8000

    FWP 10.000

    FWP 12.000


    Learn more about our wine presses

  • Which press types does Flath build?

    The Flath Pneumatic Press is available in the variants half-open, closed with and without hermetically lockable doors and bivalent.

  • How does Flath act in case of service?

    What you do not have during the harvest is time. At our service hotline, you will reach competent contacts, who can help you diagnose your problem and set in motion a quick troubleshooting.

    • Skilled craftsmanship? Very well, then maybe you could even change the spare part yourself. 
    • No time to work on the press? We come by and help you fast and uncomplicated.
    • Only one part defect? A short visit to our workshop can be the fastest and best option.

Buy
second hand

  • Which parts have the greatest wear?

    The membrane and bearings of the press basket are the parts that should be checked on older models. The drive chain should also be checked and when needed exchanged.

  • Is the control device a risk factor?

    Many of the used wine presses are now over 30 years old. Of course, electronics are also getting older in this time. Just think how fast a cellphone or other device needs to be exchanged. However, if you have a partner who can repair the controller and can also replace complete components, there is nothing to prevent the purchase of an older machine.

  • Stainless steel is virtually wear-free, but how do you get the controller up to date?

    Since almost all wine presses consist out of the same components: press basket with membrane, frame, electric drive motor, compressor and suction, it is possible to provide the presses with a new control. It has the same functionality as our conventional control.

  • Are all spare parts still available?

    Due to the long service life of a wine press, there may be problems with the spare parts of the installed components. Missing spare parts for a motor or compressor can quickly become a cost trap. Make sure that the service offered includes these parts.

Machine care

  • What should you check before the season?

    Check the entire winepress 2-3 weeks before harvest time starts.

    This leaves enough time for possible repairs. 

    Check the following:

    • Does the compressor start up and deliver enough power? Inflating the membrane up to 0.5 bar is no problem for the material.
    • Is the membrane tight? Wait a short time after inflation and pay attention to a hissing noise at all corners.

    Does the press basket rotate and does it stop at the right positions for pressing and filling?


    • Läuft die Absaugung und erreicht sie den benötigten Unterdruck?
    • Ist die Kette gespannt? Dies muss auf beiden Seiten des Ritzels überprüft werden, wenn die Deckel nach oben zeigen.
  • How to clean the membrane?

    The best possibility to clean the membrane is whater and a mild soap. All aggressive cleaning agents and chemical helpers might damage the material.

Downloads

Qualified phone support

Fault diagnosis on the phone and the quick delivery of spare parts are natural for us. Of course, we also come to you for local service - if necessary or you wish it.

Help with difficult cases

You have a problem with your press that doesn't seem solvable. Contact us, there is little that you can't solve with difficulty and expertise in mechanics and electronics.

Used wine presses

It does not always have to be a completely new purchase to grow the business. We have constantly changing used wine presses on offer.
Learn more
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