Customer service is our focus
A
s a former customer service manager at HOWARD, Walter Flath knew what matters at the step into self-employment.
To be there for the customer during the harvest time, even outside normal office hours, to find quick solutions.
In concrete terms, this means competent advice and fault analysis on the phone at the time of your first call. Fast spare part shipping and reliable on-site service.
Service means thinking along, always being there, showing new ways
The wine country Germany is big, but we are well-positioned and can help in all regions at the same time.
Further thinking
Service is not only to be there in case of damage but also to develop a plan when investing. With a visit on-site and intensive consultation on your work processes, ideas for the future and individual solutions.
Consideration in detail
When Andreas Flath starts a project, 3D planning is an integral part. So you and he can look at the solution together from all directions and develop it together. It is particularly well possible to incorporate the existing building structure or other machines in the concept.
Construction with a view of the users
Nothing is more dangerous for the construction of a product, as a lack of practical relevance. The core tasks of the machine must be included in the planning as well as the possible maintenance. What could be more useful therefor, than a constructor who brings a lot of practical experience?
Learn more
Would you like to know more about what this means for a Flath product?
SPARE PARTS AND SERVICE FOR HOWARD WINE PRESSES
By taking over the spare parts inventory combined Walter Flath's experience as a former customer service manager, we can offer you help with problems with your Howard wine press as well.
The Repair of all controls, fault diagnostics on the phone and spare part shipping are just as much a part of the service as the maintenance of older compressors and extractors.
Of course, we also supply and exchange diaphragms of all models, from 1200PL to 5200 PLE and can also supply parts for spindle presses as well as repair their controls.
The Repair of all controls, fault diagnostics on the phone and spare part shipping are just as much a part of the service as the maintenance of older compressors and extractors.
Of course, we also supply and exchange diaphragms of all models, from 1200PL to 5200 PLE and can also supply parts for spindle presses as well as repair their controls.
FAQS
Any questions? We're happy to help.
The right wine press
Flath
Buy
second hand
Machine care
Downloads
Qualified phone support
Fault diagnosis on the phone and the quick delivery of spare parts are natural for us. Of course, we also come to you for local service - if necessary or you wish it.
Help with difficult cases
You have a problem with your press that doesn't seem solvable. Contact us, there is little that you can't solve with difficulty and expertise in mechanics and electronics.
Used wine presses
It does not always have to be a completely new purchase to grow the business. We have constantly changing used wine presses on offer.